MEMBER SUPPORT
Support when you
need it most.
Our team can help you understand your coverage and the next steps for a benefit claim.
Contact our teamStart with a conversation
01 · GET IN TOUCH
Contact the claims team
Tell us you need claims assistance and the type of covered event. Ask the team to confirm your membership and applicable benefits.
02 · CONFIRM REQUIREMENTS
Get the right checklist
Requirements depend on the claim. The team will explain the documents, forms and authorized submission channel for your situation.
03 · STAY CONNECTED
Submit and follow up
Submit through the channel advised by the team. Keep your reference information and contact the team for updates.
Before you begin
Have your membership reference and current contact information ready when you speak with the team. Benefits are subject to your coverage and the Association’s rules.
The website enquiry form is for requesting assistance. It does not submit or approve a claim. Ask the team for instructions before sending identity, medical or financial documents.
Review InsuraVest benefits